Web contactcenterhelp.com




customer service  
customer service
customer service
customer service

Self Confidence and the Way You Use Your Words


The way we use language can have a huge impact on how we feel about ourselves.

By that, I don't mean what language we speak (English, French, Spanish, etc) but how we communicate with ourselves and with others.

We all have a constant dialogue going on in our heads and this has a strong impact on our self confidence. If our internal dialogue is negative, then we tend to feel negatively about ourselves, our situations, our circumstances. Equally, if our self-talk is positive, we feel better.

Being aware of this negative dialogue is the first step to correcting it.

The conversations we have within ourselves are as if we are actually saying them at the pace, tone and volume we would use if we were speaking to someone else. This is one of the major reasons that they are so powerful; it feels like it is the truth because we wouldn't lie to ourselves. We need to be sure that what we say is supportive.

Listen to what you say to yourself on a regular basis. Are the things you say negative or positive? Are these thoughts making you feel how you want to feel?

Start by writing down some of the things you say to yourself on a regular basis.

Write down the thoughts you have regularly or that are specific to a situation you find uncomfortable (or worse). Write as many as you can recall. Leave a space between each note so that you can write underneath it at a later stage. Think about the times when a perceived lack of confidence has got in your way and what you were saying to yourself in those moments.

For example, do any of these internal dialogues sound familiar:-

"Stop right there before you get embarrassed."

"Why me?"

"I wish I could just walk up to that person and say hello."

"Do not try it because you always fail."

"I cannot stand up in front of all these people and make a speech."

"I never get it right."

"I need to do more than this."

"If only I had more courage."

"People think I am an idiot because I get so flustered."

"I cannot do this because I have no confidence."

You can see how these self comments are very negative and are not likely to help you get the results that you are wanting. Not only are they negative, but they contain some powerful words that just embed the feelings you do not want even deeper into your thinking. You are, therefore, not only being negative in that moment, you are setting yourself up to feel the same way the next time that situation arises.

Look at the specifically negative words in the above sentences.

embarrassed,
why,
wish,
fail,
cannot,
never,
need,
if,
flustered,
cannot.

Simply by using such words you are allowing yourself to be put into a negative way of thinking. You are bound to feel badly about a certain situation if you approach it with these thoughts.

Now take a note of HOW you talk to yourself i.e. the pace, tone and volume. Is your conversation fast, harsh and/or loud? It is not just the words you use but how you say them.

You have already written down some of your own internal comments and conversations. Take a look at your notes and see if you can identify the negative words you have used. They will probably stand out like a sore thumb. If you are like most people you will discover that the things that you say to yourself are not very helpful to you.

Now that you understand this point you can begin to change the words, sentences, tone, and volume of your internal dialogue.

When you are communicating with others, you should use the same techniques as described here. Although our most common conversations are internal, it is important to realise that the same rules apply when we are talking to other people.

Again, be aware of your words, how you speak and practice putting your new knowledge into action. When you change what you say and how you say it in conversation, you will start to notice that you are getting a much better response.

Remember, YOU CHOOSE YOUR WORDS, whether consciously or unconsciously, so make the decision to deliberately override your previous habits and use words, sentences, tones and feelings that help you to get the results that you want.

Allan Cowley is a Life Coach working on a one-to-one basis with clients throughout the world. He provides online coaching via his website at http://www.uk-success-coach.com/

home | site map
© 2006 Contactcenterhelp.com

Business & News :Top Business News | Business Books And Business ArticlesDubai Property ReviewJob Page from A Chefs Help | | Online Degree |   | | Web Directory | MySpace Layout | Lease Bad Credit | Hidden Costs In Credit Cards | Ebusiness Ethical Legal Regulatory | Auto Sales Training | Business Credit Cards  |  Credit Cards Articles |Conference Call |  | Dubai Business

Technology & Internet : Latest Technologies | Domain Hosting | CMS : Content Management System | Centrino Refurbished Laptop | Computer Reference| Internet Internet Video Streaming | Plastic Bottles | Streaming Audio & Online Music Information |venmar | Domain Name | Web Hosting | RSS Feeds filetype:rss  Blogging RSS & Feeds | | Cell Phones | Free MP3 | GPS Technology | Video iPod | Web Conferencing | Hard Drive Recovery | Free Web Forum | About Domain Names | Basics Of RSS | About Web Hosting | Search Engine Ranking | PPC Marketing | Message Boards | Ad Tracking Solutions | Blogging Resources |

Customer Service :  Call Center Software  | help desk service desk contact center | contact center consultants CRM Customer Relationship Management | | Positive Attitude Tips & Information | Call Center Forum | Contact Center Forum Forum  | Telemarketing  | Call Center   |

Health and Beauty : Cancer Center | Insurance Health Care PositionsWomen Reference  | Breast Cancer Rash Skin | Mesothelioma Search Engine | Fashion | Fitness Equipment Information | Acne Medicine Acne-inc | Hair loss and Food | First Aid Kits | Aprons |Treadmill  |  Mesothelioma | Breast Cancer Rash Skin | Natural Health  | Biloba Ginkgo | Herbal Remedies | South beach Diet | Acne Medicine Acne-inc | Aromatherapy | Chinese Tea | Acne Treatment | Bodybuilding |antioxidants | Chitosan | Lecithin

Making Money :Fast ways to make money now | Make money fast at home | Work at Home | Adsense Advanced Resource | |

 Travel & Travel Guide :Dubai Guide | Buy Share Time | Robots International Travel Tips | Robots Travel Tips | Your Online Travel Guide |  Aspen | Kauai | Atlanta | Caribbean | Amsterdam | Amelia Island | Sanibel Island | All Inclusive Resorts | Travel Insurance | World Travel

Food : Perfect Food| Green Tea | Perfect Food Coffee | Indian Perfect Food | Recipes & Food and Drink Information | Perfect Food Website | Italian Perfect Food | Perfect Food Cooking Tips | Chinese Perfect Food |