Web contactcenterhelp.com




customer service  
customer service
customer service
customer service

Good News! The Pathway of Change Is Predictable


Often when radical change occurs in our lives we feel confusion - not only about what's happening but also about how we'll cope with it. This is especially true of negative change such as the loss of a romantic relationship, a job or a loved one. Of course, confusion is perfectly normal and natural, but it needn't get in the way of handling situations effectively and of accommodating any kind of change. Why? Because your personal path through change is probably predictable.

To be aware of this path and how it works can make the transition easier, perhaps faster, and definitely more effective.

There are four stages that each of us experiences as we traverse the landscape of major life change. Each has specific characteristics relating to how you may think, feel and act.

Think of the change process as a picture. Imagine a sort of "V" shape. In fact, on a piece of paper, draw a large letter "V" From left to right on the "V," label it as follows:

· Upper left: DENIAL. SHOCK is another word for this. You just can't believe that some big change is going to happen...or has. "This can't be happening," is a typical comment. Another way to deny is by IGNORING it...usually by attempting to wait until it all blows over. But it doesn't. And there's MINIMIZING by assuming, for instance, that "It just needs a few minor adjustments." It's possible to continue working in this phase, but sooner or later you feel the impact and MUST respond.

· Left side, line to the bottom of the letter: RESISTANCE. As time passes, things seem to get worse, stress increases. Often we resort to BLAME at this time; we COMPLAIN. You may become physically ill, feel physical symptoms. You may even begin to doubt that you can survive the change. A feeling of hopelessness, even depression, isn't uncommon. Actually, what's happening here, in the psychological sense, is that you're mourning the past -- rather than getting ready for the future. Be aware of the real danger that you could wallow in this place for quite some time. But remember, the next step is entirely up to you?it's your choice!

· Right side, line to the top of the letter: EXPLORATION. This important phase usually begins subtly...you just somehow feel better...you sleep through the night again...you realize that you actually have a chance of making it through. Your energy level rises, and you begin to conceive of the notion that there may be new possibilities. This is a great time to set goals, create positive directions, experiment with those "possibilities." A caution, though...don't be hasty at this time. Resist moving out of this phase before you've arrived at the very best situation you're capable of?that is, the highest level of confidence that your next move will be the right one. But remember, no matter what course you choose, there'll be risks as you navigate it.

· Right side, top of the letter: COMMITMENT. This phase begins when you focus on a new course of action...one you've decided upon, not one that's been thrust on you. At this point, the major growth within yourself has already happened, and your new assignment is to capitalize on it. Note that the shape of the "V" can be infinitely variable. A goal, of course, is to shorten the denial phase, to create a shallower penetration into resistance, perhaps to lengthen the exploratory phase a bit, and to move purposefully into the commitment area when you're ready.

There's a certain rhythm to the process of personal change. And seldom does it happen that you're facing only one challenge at a time; often you're in various phases of separate change processes all at once. Being aware of the process helps you to sort this all out and to prevent overload. It also gives you an opportunity to avoid getting stuck in any one phase. It also allows you to move through all stages, in order and in appropriate time frames, rather than to breeze through without examining the feelings and the process, only to run up against a psychological brick wall later. Again, we see that time is important. Don't be in too much of a hurry to come out the other side.

Copyright 2002, 2005 Optimum Performance Associates/Paul McNeese.

Paul McNeese is CEO of Optimum Performance Associates, a consulting firm specializing in transitional and transformational change for individuals and institutions through publication. His publishing company, OPA Publishing, is an advocacy for self-publishing authors of informational, instructional, inspirational and insightful nonfiction.

Email: pmcneese@opapublishing.com
Websites: http://www.opapublishing.com and http://www.opapresents.com

home | site map
© 2006 Contactcenterhelp.com

Business & News :Top Business News | Business Books And Business ArticlesDubai Property ReviewJob Page from A Chefs Help | | Online Degree |   | | Web Directory | MySpace Layout | Lease Bad Credit | Hidden Costs In Credit Cards | Ebusiness Ethical Legal Regulatory | Auto Sales Training | Business Credit Cards  |  Credit Cards Articles |Conference Call |  | Dubai Business

Technology & Internet : Latest Technologies | Domain Hosting | CMS : Content Management System | Centrino Refurbished Laptop | Computer Reference| Internet Internet Video Streaming | Plastic Bottles | Streaming Audio & Online Music Information |venmar | Domain Name | Web Hosting | RSS Feeds filetype:rss  Blogging RSS & Feeds | | Cell Phones | Free MP3 | GPS Technology | Video iPod | Web Conferencing | Hard Drive Recovery | Free Web Forum | About Domain Names | Basics Of RSS | About Web Hosting | Search Engine Ranking | PPC Marketing | Message Boards | Ad Tracking Solutions | Blogging Resources |

Customer Service :  Call Center Software  | help desk service desk contact center | contact center consultants CRM Customer Relationship Management | | Positive Attitude Tips & Information | Call Center Forum | Contact Center Forum Forum  | Telemarketing  | Call Center   |

Health and Beauty : Cancer Center | Insurance Health Care PositionsWomen Reference  | Breast Cancer Rash Skin | Mesothelioma Search Engine | Fashion | Fitness Equipment Information | Acne Medicine Acne-inc | Hair loss and Food | First Aid Kits | Aprons |Treadmill  |  Mesothelioma | Breast Cancer Rash Skin | Natural Health  | Biloba Ginkgo | Herbal Remedies | South beach Diet | Acne Medicine Acne-inc | Aromatherapy | Chinese Tea | Acne Treatment | Bodybuilding |antioxidants | Chitosan | Lecithin

Making Money :Fast ways to make money now | Make money fast at home | Work at Home | Adsense Advanced Resource | |

 Travel & Travel Guide :Dubai Guide | Buy Share Time | Robots International Travel Tips | Robots Travel Tips | Your Online Travel Guide |  Aspen | Kauai | Atlanta | Caribbean | Amsterdam | Amelia Island | Sanibel Island | All Inclusive Resorts | Travel Insurance | World Travel

Food : Perfect Food| Green Tea | Perfect Food Coffee | Indian Perfect Food | Recipes & Food and Drink Information | Perfect Food Website | Italian Perfect Food | Perfect Food Cooking Tips | Chinese Perfect Food |