Web contactcenterhelp.com




customer service  
customer service
customer service
customer service

Overcoming Bad Moods


From experience, one of the biggest stumbling blocks for people who attempt to improve their states of mind is feeling motivated to use the strategies when they have already slipped into negativity. Sometimes, despite our best intentions, we just cannot help but fall into a less empowering mood, and then we stop doing the things we know we should do to feel good.

For example, imagine that you spent a whole week training up a new staff or team member, only to discover that s/he quit at the end of the week. At the same time you realise that your wallet has gone missing and that the new staff member incorrectly completed the contact section of the staff contract.

Angry!

Or this: you spend three hours writing a report and your computer crashes. You reboot your computer, access the recovered file and your computer crashes again! This time you lose the lot and you have to start again.

Frustrated!

The chances are, that if something happens to you that spontaneously makes you feel negative, such as in the above examples, you would not immediately feel motivated to change your state. In fact, you WANT to stay angry, frustrated etc. You LIKE IT!

The trouble is, remaining in a negative state, perpetuates the very problem that you are feeling negative about. For example, if you feel angry because someone stole your wallet or broke your trust, staying angry for the rest of the day won't help you to earn the money back. If you feel frustrated because you lost three hours worth of work on a report, staying frustrated won't help you to rewrite it.

In order to come out of the negative state of mind, we need to associate more pain to continuing to feel negative, and pleasure to feeling happy again. We have to make a conscious decision that we want to be happy, and do something about it.

How? As soon as we recognise that we are feeling negative, we can acknowledge that the negativity has been caused by losing something we enjoyed, or gaining something we didn't want. Once we know what that 'something' is, we can combat the bad state of mind by focusing on what we need to do to fix it. We can change from an emotional state to a goal achieving state. Sometimes when we feel angry, for example, we remain in that state because we feel like it helps to get what we want.

As I explain in my new book, Fast Track Your Success and Happiness, If we focus on achieving a goal (even if it is just a little one) we are no longer focusing on ourselves and our bad moods tend to disappear on their own.

So for example, if someone steals your wallet, focussing on the goal of cancelling your credit cards will put you in a better state (and be more productive) than thinking about how angry you are with the person who did it. If you lose a document, immediately sitting back down to rewrite it will have you feeling like a champ when you finish. If you are feeling unwell, setting a small goal (that won't make you feel physically worse) will help to shift the focus away from your poor health.

If you are just feeling TOO negative to be able to concentrate on achieving a goal, go and do any activity that requires concentration. For example, if you are at home you could watch a comedy video (the moving pictures and constant audio stream uses a large portion of our attention) or if you are at work, you could find something distracting to do.

The key is, distraction and change of focus, will help to change a negative emotion even if we are not motivated to change ourselves.

(C) Copyright Petra Rankin 2005

Petra Rankin used powerful techniques to beat her own long-term depression. She is now dedicated to teaching others how to be happier and lead more successful lives. Her first book Fast Track Your Success and Happiness is due to be launched in September 2005 and is currently available for download as a free e-book instead of paying $19.95. Limited time only!

home | site map
© 2006 Contactcenterhelp.com

Business & News :Top Business News | Business Books And Business ArticlesDubai Property ReviewJob Page from A Chefs Help | | Online Degree |   | | Web Directory | MySpace Layout | Lease Bad Credit | Hidden Costs In Credit Cards | Ebusiness Ethical Legal Regulatory | Auto Sales Training | Business Credit Cards  |  Credit Cards Articles |Conference Call |  | Dubai Business

Technology & Internet : Latest Technologies | Domain Hosting | CMS : Content Management System | Centrino Refurbished Laptop | Computer Reference| Internet Internet Video Streaming | Plastic Bottles | Streaming Audio & Online Music Information |venmar | Domain Name | Web Hosting | RSS Feeds filetype:rss  Blogging RSS & Feeds | | Cell Phones | Free MP3 | GPS Technology | Video iPod | Web Conferencing | Hard Drive Recovery | Free Web Forum | About Domain Names | Basics Of RSS | About Web Hosting | Search Engine Ranking | PPC Marketing | Message Boards | Ad Tracking Solutions | Blogging Resources |

Customer Service :  Call Center Software  | help desk service desk contact center | contact center consultants CRM Customer Relationship Management | | Positive Attitude Tips & Information | Call Center Forum | Contact Center Forum Forum  | Telemarketing  | Call Center   |

Health and Beauty : Cancer Center | Insurance Health Care PositionsWomen Reference  | Breast Cancer Rash Skin | Mesothelioma Search Engine | Fashion | Fitness Equipment Information | Acne Medicine Acne-inc | Hair loss and Food | First Aid Kits | Aprons |Treadmill  |  Mesothelioma | Breast Cancer Rash Skin | Natural Health  | Biloba Ginkgo | Herbal Remedies | South beach Diet | Acne Medicine Acne-inc | Aromatherapy | Chinese Tea | Acne Treatment | Bodybuilding |antioxidants | Chitosan | Lecithin

Making Money :Fast ways to make money now | Make money fast at home | Work at Home | Adsense Advanced Resource | |

 Travel & Travel Guide :Dubai Guide | Buy Share Time | Robots International Travel Tips | Robots Travel Tips | Your Online Travel Guide |  Aspen | Kauai | Atlanta | Caribbean | Amsterdam | Amelia Island | Sanibel Island | All Inclusive Resorts | Travel Insurance | World Travel

Food : Perfect Food| Green Tea | Perfect Food Coffee | Indian Perfect Food | Recipes & Food and Drink Information | Perfect Food Website | Italian Perfect Food | Perfect Food Cooking Tips | Chinese Perfect Food |